Combined with the mobile Seconts apps for alarm and installation, the use of Push notifications is a powerful medium. These notifications are used to inform customers and users and encourage them to act.
Everyone wants to be informed quickly and everywhere when it comes to safety issues. As with SMS notifications, push notifications are useful to automatically inform and trigger action. The notifications provide direct access to the app, where users can change the status as ‘self-service’. Where relevant, actions can be initiated and an explanation can be entered into the system. Sending notifications and any tracking or escalation actions can be customised.